Privacy Policy

Privacy Policy

Last Updated: September 16, 2022

Next Era Health (\“we\”, \“us\” or \“our\”) is committed to protecting and respecting your privacy.

This privacy statement (“Privacy Statement”) describes the types of personal information collected and created in connection with your use of our Products and Services or platforms (“sites” “Apps” and/or “outlets”), how and why we use such information, who we share it with, and your legal rights.

Please read the following carefully to ascertain how we process your personal information.

We may, from time to time, provide links on (the Site) or the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy statements and that we do not accept any responsibility or liability for their privacy or security practices. Please check the privacy statements of any other websites before you submit any Personal Information to them.

The site is intended solely for all users. By using the Site or providing us with data, you acknowledge and agree that your Personal Information may be transferred to, processed, and/or maintained outside of your state, province, or country, and where laws regarding the processing of Personal Information may be less stringent than the laws in your location. By providing your data or using the Site, you acknowledge such transfer, processing, and maintenance.

Any defined terms in the Terms of service have the same meaning when used in this Privacy Statement.

Information we collect

When you access the Site or use our Products and Services, we collect, receive or otherwise process information in several different ways. In many cases, you choose what information to provide. Some information is required in order for us to provide our Products and Services. We use your information for the purposes described further below.

We collect information when you purchase our Products and Services, when you phone our Support Team, or otherwise contact us for support. This information will include name, gender, contact information, home or delivery address, and any further information you volunteer to provide to us. 

Health-related data. When you purchase or use our Products and Services, we will collect and process data concerning your health, diagnostic test Information or any other information we might receive from you, a medical practitioner, or Accredited conventional hospitals.


We will collect and maintain your contact details when you communicate with us, sign up for promotional material, participate in special promotions, or connect with us through social media. If you contact us by email, we may keep a record of that correspondence. If you make a request with regard to the handling of your Personal Information, we may retain information regarding the request and any actions we take or correspondence we provide in response to such request. 

Website and device information.

We collect information about your browser or device, including; where available, your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers.

We also collect details of your visits to our Site and Apps including, but not limited to, traffic data, location data, the resources that you access, weblogs and other communication data.

Our Site and Apps also use cookies; for detailed information on the cookies we use and the purposes for which we use them, we may also ask you for information when you report a problem with our Site or Apps. 

Survey information. If you respond to any surveys that we might request, which are completely voluntary, we will process your responses.

How we secure your information

All Personal Information you provide to us in purchasing or availing of our Products or Services are stored on our secure servers  Any payment transactions effected by us will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our platforms, you are responsible for keeping this password confidential. 

You must not share a password with anyone. Once your Personal Information is received, we will impose obligations of confidentiality and security on any of our service providers who process the Personal Information.

We maintain appropriate physical, electronic, and standard security practices, including encryption, passwords and physical security measures, and managerial procedures to protect the security and confidentiality of your personal data.

Disclosure of your information

We share Personal Information with Integrative healthcare providers, affiliates, partners, and other third parties where it is necessary to provide the Products and Services, or for any other purposes described in this Privacy Statement.

Your Personal Information may be provided as necessary to the following categories of recipients: Accredited conventional hospitals, diagnostic centers, integrative healthcare providers, our pharmacy, service providers (such as couriers, communications and marketing service providers, IT-related service providers, analytics providers, legal or financial advisors, contractors, and vendors), and other trusted third parties with whom we have an agreement for the protection of your information, or government/regulatory/law enforcement agencies under legally binding order.

We may disclose and transfer your Personal Information to healthcare providers, such as contracted or other medical practitioners for purposes of review, quality assurance, prescribing of natural medications or otherwise (in case of referral), review of results, and other purposes.

We may share your Personal Information with certain third party and integrative service providers to help us operate, provide, improve, understand, customize, support, and market our Products and Services. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Statement by imposing obligations of security and confidentiality on such service providers.

In instances where our business is subject to a re-organization, such as a merger or acquisition of some or all of its assets, we may, in accordance with our legitimate interests, share information in the course of the transaction. In such circumstances, your Personal Information may be disclosed, where permitted by applicable law, in connection with a corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of Next Era Health.

If you send abusive and repulsive content or otherwise engage in any disruptive behavior on our platforms, we can use your Personal Information to stop such behavior and pursue our legitimate interest in preventing such behaviors. This may involve informing relevant third parties, such as law enforcement agencies, about the content and your behavior.

In the same light, we may retain, preserve, or disclose your Personal Information if we have a good-faith belief that it is reasonably necessary to;

(a) respond, based on applicable law, to a legal request (such as a subpoena, a search warrant, court order, or other request from the government or law enforcement)

(b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; e.g IP address

(c) protect our rights, property, or safety; 

(d) enforce the agreements we have with you; 

(e) prevent physical injury or other harm to any person or entity, including yourself and members of the general public. 

We may pass aggregate information on the usage of our platform to third parties.

Personal information choices

You have several choices regarding use of information on our platforms.

 To exercise certain of your rights or to submit a question, you can email us at 

We have collected the following categories of personal information including name, gender, age, contact information, billing address, home or delivery address, and any further information you volunteer to provide through our platforms.

Children’s privacy

We will collect Personal Information from users that are under 18 years of age through their parents,Guardian or school.  You should not use our platform, including purchasing Products, if you are not 18 years of age or older.

If you believe we might have information from or about an individual under 18 years of age posing to be an adult, please contact us at 

Categories of Sources

  1. a) 


B2B Customers (Employers may provide us with certain necessary personal information for purposes of providing integrative healthcare to their staff)

Business or Commercial Purposes

To receive, store, review, communicate and analyze your data

To provide results

To help facilitate your consultation and therapy

To de-identify information

To fill and support purchases of Products and Services

Processing payments

Customer experience and assistance

Platforms development


Administer, support and improve our business.

Cases of policy violation or agreements and illegal activity

To retain certain tax and accounting records.

Third Parties with Whom Shared:

Our clinic and nature pharmacy

Payment gateways

Specified Integrative Healthcare Providers

Public health agencies upon request

Marketing affiliates

  1. b) Health-Related Data (HRD)


Your healthcare providers

Specified diagnostic centres

Our clinic

Business or Commercial Purposes associated with HRD

To receive, store and analyse your health data

To receive, review, store and communicate necessary health history and information

To provide results, TCAM diagnosis and care

To help facilitate your prescription order and delivery

To de-identify information

To fill and support purchases of Products and Services

Customer Assistance

Cases of policy violation or agreements and illegal activity

(HRD)Third Parties with Whom Shared:

Our Clinic

Specified diagnostic centres

Our Pharmacy

Specified Integrative Health Providers

Public health agencies upon request

Other third parties that support the ordering, processing, fulfilment and delivery of Products and Services

  1. c) Biometric Data (BD)


To verify and identify

Specified Integrative health providers

Our clinic and pharmacy

  1. d) Correspondence, promotionals, or connections via social media (CP)

You and other correspondents

Business or Commercial Purposes

To fill and support purchases of Products and Services

Processing payments

Customer assistance

Site and Apps development


Our business support, administration and improvements 

Cases of policy violation or agreements 


(CP) Third Parties with Whom Shared :

Social media

Marketing affiliates

Payment processors

Tax agencies

  1. e) Website, Apps and device information (WADi)


Your devices

Business or Commercial Purposes

Track use of Site and Services

navigation efficiency of our platform

Personalization experiences

Site and Apps development.

(WADi) Third Parties with Whom Shared:

Marketing Vendors

Analytics Vendors

  1. f) Survey Information(SI)


Business or Commercial or research Purposes

Site and Apps development


Our business support

Third Parties with Whom Shared (SI):

We do not sell Personal Information.

From time to time, we may make changes to this Privacy Statement. Any changes we may make in future will be updated on this page, please check back regularly to get updates on Privacy Statement.

Contact us

Questions, comments, and requests regarding this Privacy Statement are welcomed and should be addressed to us at, +2348132432462 This Privacy policy was last updated on 16th September 2022.

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